Return & Refund Policy
At ZOGI, we value your satisfaction and strive to provide you with premium quality products. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Returns
- You can request a return within 7 days of delivery.
- Unused, unwashed, and in the same condition as received.
- In the original packaging with all tags intact.
- Items that are damaged, used, or missing tags may not be eligible for return.
Refunds
- Once your return is received and inspected, we will notify you about the status of your refund.
- If approved, your refund will be processed to your original method of payment within 7–10 business days.
- Shipping charges (if any) are non-refundable.
How to Request a Return
- Provide your order number, product details, and reason for return.
- Our team will guide you with the return process and pickup/shipping instructions.
Contact Us
If you have any questions about our Return & Refund Policy, please reach out to us at:
Email: contact@zogi.in
